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Old 22 Jan 2004, 12:07 am
1SPRINKLERMAN 1SPRINKLERMAN is offline
Fresh Cruiser
 
Join Date: Jan 2004
Location: MECHANICSVILLE, VA, USA.
Posts: 8
Default DIMMING LIGHTS AND PCM'S

NEW MEMBER, THAT HAS A HARD TIME TYPING.
I HAVE BEEN EASEDROPPING ON THE FORUM FOR SEVERAL MONTHS AND IT HAS BECOME ALMOST A DAILY THING. THANKS FOR THE INFORMATION.
I HAVE PREPARED A LONG POST. HOPE IT FITS IN.
03 DREAM CRUISER, #875, BUILT 2/19/03 AND PURCHASED 4/19/03.
5/9/03, 800 MILES ON THE CAR. GOING ON A DAY TRIP 240 MILES ROUND TRIP. TWO MILES FROM THE HOUSE, CAR QUITS RUNNING GOING DOWN THE ROAD. AFTER SEVERAL CHECKS AND ATTEMPTS IT DOES START. DRIVE A FEW FEET AND IT QUITS AGAIN. FINALLY STARTS AGAIN. A'M I DOING SOMETHING WRONG? DECIDE TO GO ON. AFTER ABOUT 30 MILES ONTO THE INTERSTATE, CRUISE SET ON 70 AND ENJOYING THE SCENERY AND NEW LEATHER SMELL, CAR QUITS RUNNING. MAYBE 5 SECONDS LATER IT STARTS RUNNING ON IT'S OWN STILL IN CRUISE CONTROL. WHAT DID I DO WRONG THIS TIME? STOP, TURN AROUND, OR CONTINUE? IT'S UNDER WARRANTY, KEEP GOING. UP AND BACK IT DID THE SAME THING ABOUT 12 TIMES. ON THE WAY HOME, TOOK IT TO THE DEALER WHERE I GOT IT FROM. MY SALESMAN WAS OUTSIDE WHEN I PULLED UP AND ASKED HOW THE DREAM CRUISER WAS DOING? MY REPLY, IT HAD TURNED INTO A NIGHT MARE. TRIED TO START IT TO TAKE TO THEIR SERVICE. NOPE!
THEY PUSHED IT TO SERVICE, TECH TRIED TO START. NOPE! THE TECH HOOKED UP TO THE COMPUTER TO TRY AND READ HIS INSTRUTMENT. ABOUT BURNT THE STARTER OUT TRYING TO GET A CODE. NOPE! NO CODES FROM THE DASH ERROR CODES EITHER. I WAS FURNISHED WITH A NICE RENTAL VAN AND TOLD THEY WOULD CALL WHEN FIXED.
AFTER A WEEK, NO CALL. I CALLED THEM. CAN'T FIND THE PROBLEM BUT THEY HAD ORDERED PARTS? 5 STAR DEALERSHIP.
SECOND WEEK; NO CALL. NOT SURE WHATS WRONG, BUT PARTS ON BACKORDER. CHRYSLER WILL NOT RELEASE THE PART. UHHO! SERVICE MANAGER SAYS, I'M GOING TO GET YOU A NEW DREAM CRUISER AND IN THE MEANTIME WE WILL MAKE PAYMENTS ON YOURS. KEEP DRIVING THE RENTAL VAN
5/28, WENT TO GET SOME ITEMS OUT OF THE CAR. COULD'NT FIND IT. SERVICE DESK SAYS IT IN THE SHOP BEING WORKED ON NOW. WAS TOLD I COULD GO VISIT IT. WHAT A SIGHT. WHOLE DASH GONE AND WHAT LOOKED LIKE HALF THE MOTOR. I INTRODUCED MYSELF TO THE TECH, WHO SAID HE WAS THE SHOP FOREMAN AND IT LOOKED BAD ON HIM WITH THE THING SITTING THERE SO LONG, SO HE HAD CALLED CHRYSLER, WENT THROUGH FOUR PEOPLE AND WAS TOLD 113 OF THE PARTS WERE ON BACKORDER, BUT HE INSISTED AND GOT THE PART. GO TO SERVICE MANAGER, HE SAYS, SORRY SHOP FOREMAN TOOK IT UPON HIMSELF TO REPAIR IT. SHOULD BE READY SOON. THEY CALL AND SAY IT WILL BE READY THAT EVENING, AND TO COME GET IT. GET THERE, SPEEDOMETER NOT WORKING. SAYS THEY MUST HAVE LEFT A WIRE OFF. FOUND OUT THAT THE PART HE INSTALLED, PCM, HAD TO BE PROGRAMMED TO RUN THE SPEEDOMETER. 5 STAR DEALER. WHEN I ASKED WHAT THEY DID TO FIT IT, WAS TOLD A NEW PCM. OK WHAT IS A PCM. WAS TOLD, THE BRAIN FOR THE CAR. AS I'M CHECHING THE CAR OVER, I FIND BODY AND PAINT DAMAGE. ANOTHER STORY.
CAN'T REMEMBER IF THIS OR ANOTHER FORUM, BUT SOMEONE HAD WRITTEN IN SEVERAL WEEKS AGO ABOUT THE LIGHTS DIMMING WHEN THE BRAKE WAS PUSHED. SAID TO SELF, YOUR LIGHTS DO THAT ALSO.
TOOK ALL THE TBS'S AND INFORMATION FROM THE NET TO THE DEALER WHICH INCLUDED THE WHOLE OF CUSTOMER SATISFACTION NOYIFICATION NO. C 30. NEVER HEARD ABOUT THAT THEY SAID, BUT WE CAN FIX IT WHILE YOU WAIT; JUST HAVE TO FLASH THE PCM. UHHO! TWO HOURS LATER, SERVICE WRITER TELLS ME IT DID'NT WORK BUT THEY ORDERED A NEW PCM. NEXT WEEK, NEW PCM INSTALLED AND STILL BLINKING LIGHTS. SERVICE WRITER SAYS THE SERVICE MANAGER WANTS TO TALK. HE ADMITS TO KNOWING OF THE PCM AND WIRING CONNECTION PROBLEMS, BUT WILL TALK TO CHRYSLER ABOUT A NEW CAR.
NEXT WEEK, THE CHRYSLER REP IS AT THE DEALERSHIP AND WE TALK ON THE PHONE. HE ADMITS TO THE PROBLEM ALSO. CHRYSLER DOES NOES NOT HAVE A FIX HE SAYS. HE OFFERED A O4 OR I CAN KEEP MINE AND CHRYSLER WILL GIVE ME A 7/100,00 NO DEDUCTIBLE WARRANTY ON THE WHOLE CAR. WHOA! WHAT TO DO? IF I TAKE THE 04, I WILL HAVE TO PAY THE DIFFERENCE BETWEEN MSRP TO MSRP. THE SERVICE MANAGER SAYS THEY NOW HAVE A 04 DREAM CRUISER ON THE LOT. COME LOOK. WELL, ANYONE FROM, I'AM, OR BEEN THROUGH VIRGINIA KNOWS WHAT A VA. STATE TROOPER CAR LOOKS LIK