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Old 17 Jun 2003, 12:55 pm
Dalite Dalite is offline
Fanatic Cruiser
 
Join Date: Apr 2003
Location: Brunswick, Georgia, USA.
Posts: 518
Default Official DaimlerChrysler response on Warranty

I sent customer service the following questions via the emial contact service on the Chrysler Website:

Mopar Performance Parts Stage I Turbo Upgrade-PT Cruiser GT
Comments:
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I would like to get the official company response on the subject of the addition of Mopar Performance Parts products and Vehicle Warranty.

I am considering purchase of the Stage I Turbo Upgrade for my 2003 PT Cruiser GT, and the warranty statement on the Mopar web site seems to contradict itself.

Is the upgrade CARB approved?

Will it void my warranty?

It is street legal when installed on an otherwise stock vehicle?

What do I do if my dealer adopts a different policy than the official Chrysler policy regarding purchase, installation, use and warranty of this item when used with the car it was designed for?

Thanks,

David Little


Here is their reply


"Dear David:

Thank you for contacting DaimlerChrysler regarding the addition of
Mopar Performance Parts.

Adding the turbo upgrade will not necessarily void the entire warranty- if the add-on in question causes the failure of a part,however, then that repair may not be covered. The dealership would need to determine why the part in question failed. "


They then went on to try to see me an extended Service Contract...

Go Figure......

I will be trying to get a more detailed answer...
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