There are those types in the SRT4 crowd that think they can buy a car for $20,000 and go out and beat Vipers. Us Cruiser Turbo people though we may have some of the same types, are a much smaller group and not as big a worry to Chrysler. Our service people may not be getting the same "education" as the Dodge people. We are looked at as being a bit more conservative so the few of us who will power-mod should be able to fly under the radar.
Every dealer or service person has their own personality and mind set. Many don't really care if DCX pays the bill instead of you. These forums are full of owner reports of different treatment with different dealers.
I agree that DCX should try to protect itself from the goons who will blow their engines by doing something stupid. That's just good business practice. But us PT Turbo people have a lower profile that we can benefit from if we are smart. Read that bulletin to the Dodge service workers again and note what red flags to avoid. Print it out and keep it in your file. If you look like a Cruiser, you'll be treated like a Cruiser. If you look like a racer...........
