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Old 29 Jul 2005, 01:28 pm
Revel Enterprises Revel Enterprises is offline
Fresh Cruiser
 
Join Date: May 2002
Location: Paris, TN, USA.
Posts: 3
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While our company has a policy forbidding posting to web forums, in this case I must make a rare exception in order to clear up some gross inaccuracies…

Quote:
quote:Originally posted by Basset Hound


Revel doesn't keep much inventory of anything at all. They are mostly a "middleman" operation. Most of their products are shipped by the company that makes them. …. Revel claims that everything is "in stock" and "ships in 24 hours" on their web site. Obviously this isn't true at all.
Nothing could be farther from the truth. I’m curious as to how you could make such a statement if you’ve never visited our facility. Fact is we keep more than 2 million dollars worth of inventory on hand and we stock more PT Cruiser accessories in our 20,000 square foot warehouse than most of our competitors combined. Over 98% of the PT Cruiser accessories we list on our website are stock items. Plus we plan to build an additional 60,000 square foot warehouse on-site within the next 12 – 18 months. That’s hardly a “middleman” operation.

In fact, we supply most of the PT Cruiser “middleman” operations by either shipping stock orders to their location or by order fulfillment (drop-ship) direct to their customers. There’s a really good chance that if you have aftermarket accessories on your PT Cruiser, at one time or another the parts originated from our warehouse… even if you didn’t purchase directly from us.

Take a look at our “about us” page and you’ll see the more than 100 companies we are warehouse distributors for. Companies such as Lund, AutoVentShade, DeeZee, EGR, TYC-Genera etc. do not sell directly to fly-by-night “middleman” operations. Obviously we are more than that.


Quote:
quote:What is interesting to me is that companies like Revel Enterprise, that you ordered the wheels through, are aware of this and don't stock any in their warehouse as a back-up. They just pass the buck.
Normally we keep more than 100 chrome smoothies and baby moons in stock. Due to our rapid growth, we recently moved to a new, larger facility. During the moving phase, we let our wheel inventory sell down. Obviously this is so we wouldn’t have to move so many wheels, because they are quite heavy. Now that the move is complete, we plan to bring the wheels back into stock.

To complicate matters, Wheel Vintiques recently changed to a new wheel manufacturer. When they did so, they began using all new dies that the wheels are stamped from. The center portion where the baby moon snaps in is larger on the new wheels. Thus all the old baby moons we (and Wheel Vintiques) had in stock won’t fit the new wheels because they are too small in diameter. They have been playing catch-up ever since on getting enough of the new size baby moons built.

As a consequence, the old size baby moons like you have on your Cruiser (which, by the way Don, is beautiful) are now scarce as hen’s teeth. Wheels Vintiques doesn’t have any in stock, nor do they plan to make anymore. We do have a few left in our warehouse, because we bought their entire remaining inventory of old style baby moons so that we could service our customer base. So who does Wheel Vintiques send their customer to that has lost a baby moon off one of the old style wheels? To us. Does that mean they are “passing the buck”, as you put it? On the contrary, that simply means we are working together to service the PT community as efficiently as possible. If ever you lose a baby moon and need another, give us a call and we’ll be happy to help you (so long as the limited supply lasts).

[quote]quote:I also find
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