[zzzhuh]

I spoke with the Chrysler Warranty people today, and was told that "diagnosis" is not covered by the warranty, unless it turns out that it is a covered repair. And that the amount that the dealer charges for "diagnosis" is entirely up to each dealer.

I suggested that "Diagnosis" should be a covered procedure, and was scoffed at. So I asked to speak to a supervisor and was told that that is impossible. So I asked who to write to to suggest that it be at least an option when you buy an extended warranty, and was told that they would not tell me a name or office to address my concern to, but just send it to "Service Contracts" and that someone would read it.

Anyway, I then called four area Chrysler dealers, and each one quoted me a different price for diagnosis. Only one said "No charge if we do the repair."


So if you buy a Chrysler extended warranty, and your car has a problem, be sure to ask each dealer how much you'll have to pay just to find out how much it will cost to fix it.