"diagnostic fee should be put towards any repairs "
Agree with you strangelove. If you get the work done it should be included. And yes, alot of dealer service departments suck big time.
I have found out in the past that if you lease a car versus buying you get better treatment under the warranty period. They fix things the first time and don't make you came back three times in hopes that you will go away. They have to, the car is leased and if things aren't taken care of they can't come back and say "you didn't take care of the car" because it was them who didn't take care of it, and it was documented to boot! They can't get out of that one.
I still say that Chysler "SHOULD" be more involved in the dealerships.
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