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Old 17 Jun 2003, 09:20 am
Dalite Dalite is offline
Fanatic Cruiser
 
Join Date: Apr 2003
Location: Brunswick, Georgia, USA.
Posts: 518
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Greg,
I appreciate your candor and honesty on the sway bar issue. I feel like the problem will eventually reach critical mass; like most other problems that Chrysler has swept under the rug such as minivan fuel pumps, clock spring issues, paint, etc.

The only variable that may not work in the current owner's favor is that they (Chrysler) have been recognized as the manufacture most likely to issue a recall or take corrective measures some 5,10,15 years in the future; when warranty has expired and the car isn't owned by original purchaser.

As long as someone takes a stand at pointing out the situation, there is a possibility that Chrysler will not be as empowered to push the envelope in ignoring other customer concerns. It also lets the public make their own decision about future purchased based on past performance when it comes to customer service issues.

So far, we haven't even brought up the other deletions that have reduced the overall satisfaction level that once was one of the PT Cruiser's main appeal.

But you do have a good point. If I could send out a letter to all my friends saying an apple was an orange, and get by with it, I would buy a postage meter just to get the satisfaction of the power of persuasion.

Fortunately, most service department employees know different, and for the same reason that they are moving on to greener pastures, rather than further sacrificing their integrity, they will most likely be players if this ever blossoms into an issue that Chrysler is forced to contend with.