Correct me if Im wrong...but if the buyer pays shipping it's their problem as soon as you drop it off at the PO right? FOB shipping, I believe is teh term.
Did you offer insurance? If you did, he's SOL b/c he didnt get it. If its with UPS they include it in the shipping cost and he should call them up and file a claim. Email them and let them know whats going on b/c if you ignore them, theyll get pissed and give you negative feedback...
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14.67 @ 94.5 <--- Self Proclaimed Fastest East Coast PT with Black wheels!!!
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