Well, my dealer is a "0" star. I too waited ONE time for a oil change. Never again. Funny thing about this though, right next door is a Pontiac dealer which has a bay just for the 15 minute oil change. OWN BY THE SAME PERSON AS THE CHYRSLER NEXT DOOR. What's up with that? Stupid, stupid, stupid. I don't mind giving them my business but come on. Customer service is what it is all about!! My business is basically customer service and at times, even though I know what they say is a lie, I fix it. I wish I had Gary04GT's dealer down here.
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