I would contact DC. and speak with a rep tell them what was said about synthetic oil being used. Document who you talked to,when and how then call the service manager and explain to him what DC said. Give him the Reps name and reference #. Just to give yourself peace of mind. Then I'd take my business elsewhere. Most dealers will try an earn your business thru service since they lost your business in sales. The chrysler dealer by me lost my sale by being blaize when I was shopping, I've since been back for service once (not a pleasant experience). Was going to have my fog lights installed and I received an outragous quote so I bought them on line and installed them myself (all of 30 minutes). I've been waiting to recieve a service survey so I can bang them. I was in the business and don't like doing it but sometimes you have to shake things up alittle. There is no reason for treating people like your doing them a favor by providing a service. The dealership I bought my car from is across the bridge about 30 minutes away. But everytime I've been there I was in and out and dealt with very curtiously and professionally. Man that felt good almost like therapy[|)]
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Gonz
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