[Blue7cruz]

I bought a used 2006 PT Convertable, From a Dealer here in Sacramento, Ca.

Part of the purchase was a service called MasterSheild Paint Protection.

I took the Car in 11/26/2007, they had it all day. When I Went to pick it up, I noticed alot of Hairline type scratches in thw drivers side Mirror. I asked for the Service manger but he'd already had left for the day. Upon further inspection i also found the same type scratches on the headlight covers (plastic). There's what appears to be polish or rubbing compound in many places rear window etc.

I called the Service manger this morning, and told him of my issue. He's said that it's a used car and I should talk to the used car manger ???

I told him it's my car, and that i wanted them to fix the damage done to my car. He then told me there's not much he could do because it's a used car ???

So I then called the owner Bob Swift, and left a message asking him to call me.. have never heard back from him. I then called Chrysler, they told me it was a dealer issue, but they would take a report that i was unhappy with the service.

all i know is i have two wrecked headlight lenses, and a wrecked left mirror..

There saying it's a used car, i know that these thing were fine when i took it in to them..

Need help.. I'm taking the vehicle to them tomorrow afternoon for them to look at it..they haven't even seen the car yet, so i'm worried they made up there minds already..

need advise how to handle this issue, or for good natured pt members to contact Chrysler and let them know it's not right to damage someones car then claim there not responsible.