[NewPTCruiserInPA]

I swear. When my husband talked to the dealership last night, they said to bring it in on Saturday. When I just talked to them this morning, they asked to bring it in today. When he takes it over, he gets a different person from whom I spoke this morning who starts complaining that they don't have the time to look at it, that they didn't find any codes last time, so they probably won't find any codes this time, etc. My husband started to get mad (which is rare) saying that it's not normal for a car to stall while driving it, and what's he supposed to do, get killed because they couldn't find a code?

I think the ONLY thing they did with it was check for codes and take it for a test drive! Obviously not every problem is going to get a code, because our car is stalling while driving and there is no code! If I wanted them to just look for codes I'd go to Autozone. I'm taking it to the dealer to fix a problem we KNOW it has, and which they need to do more to diagnose if they can't find a code. Cars didn't used to have computers and mechanics were still able to fix them, so there must be a way to figure out the problem when the computer says there isn't one.

I understand this isn't the dealership we bought it from, and I understand that they don't want to get saddled with fixing a car that they didn't sell. But shouldn't you be able to go to ANY Chrylser dealership and get the same service? From what I get out of the warranty info, we need to be going to a dealer. If I had known we would be there several times a month for service, I would have purchased closer to home. In the 7 years I owed my last car, I was only back to the dealer twice!