Welcome to the forum, but, sorry to hear about your incredibly BAD buying experience.[V] Nobody should have to go through what you did to buy a new car. In addition to sending your completed survey in to DC I recommend you
write a specific letter to DC with a copy to the BBB. The dealer you purchased the car from needs to be held accountable for his unprofessional conduct [}

] and extremely poor sales/service performance.[|)]
Good luck.