[CREWZIN]

Lynne, Welcome to the forum.

I moved your post down into the tech section rather than the thread for the free manual. That wouldn't have answered your question anyway.

A couple question to help diagnose your problem. Does it blow warm air when your stopped in traffic and then cool off when your moving or warm all the time?

Is the fan is running if your stopped with the A/C on?

Who told you if that you have a full charge and did they do a diagnostic work trying to fix your problem?

Can you hear the compressor turn on and off when your sitting at idle with the A/C on?