[BLUEH20]

No, but I have been the Service Manager in several arbitration hearings concerning "Lemon Law" in Washington State.

You only speak in generalities--this requires specific information.

Year/Make/Model/Mileage/In Service Date/State in which originally sold--not state originally registered. Your ownership position--First, Second Third-------

What is the issue/when did it first appear and was brought to the attnedion of a service department/number of times to service department for the specific issue/what was performed to reslove the issue/total number of days you were without the service of your vehicle.

Maintenance history is applicable--original/colpies of appliacable repair orders.

Lawyers are not required for arbigtration/Lemon Law. In the two cses where a lawyer was broght to the hearings--the arbritrator had them wait in the lounge--just fill out the note card in your owners package. Send it in.

Arbritation is handled by a third party that really is indiffferent to either party--they just deal with the issues and facts. In some cases the ruling went for the owner and in some it did not.

This is a warranty issue---between the grantor and the grantee. Dealerships participate only by providing information for the proceedings, ie--repair ordors, repair history via Vehicle Information Program (VIP) and some times by failed part presentation--under warranty--you do not pay--the parts are controlled by Chrysler as they pay the bill.

Help us understand you concerns.