[BLUEH20]

I want my tax dollars back!

That is a crying shame. Some companies are learning that service is valuable part of customer retention.

Example: Costo Wholesale Club provides american based "Costco Consierge Service" 1-886-861-0450 for HP computer systems purchased at their stores. I have used it. It is great. It is avaialbe 24/7/365. I have heard that they also offer this for other products--rumor only!

Now as a former Service Manager for a Chrysler Store--I remember the day Chrylser closed the Warranty Help Line for dealerships--5 of greatest ladies I ever worked with were relocated(?) and the warranty administrators were left on the very short end of very long telephone line.

I was really up set then and now I am just blown away. What arrogrance? What stupidy? What GREED!