[ADR]

You must do what they said. There is one chance to reset it. An authorized dealer will have this procedure. They would contact Eclipse and be given a code to enter. Without an authorized dealer, your best chance is to send it in. Too many tries to unlock it will leave you with no choice but to send it in anyway.

I used to sell them. I know it sux, but that's why thieves don't steal them. This is how Eclipse tracks them.

I actually got an Eclipse deck back that was stolen!! The system works!!

Good luck!