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Old 31 Oct 2003, 10:14 am
Mel K Mel K is offline
Young Cruiser
 
Join Date: Jun 2003
Location: Ft. Lauderdale, FL, USA.
Posts: 78
Default Parts! What Parts?

The check engine light came on last week. Figured it might be the gas cap. Played with the rubber gasket a bit and sure enough the light went out. A week later it came back on, so I was ready to take it in to have it checked. Stopped at a car wash, the kind where they detail before and after and run it through a automated washer. The car was idling the entire time. When I got in to drive off, I noticed that the temp gauge was off the chart. I got it to a safe area and called DC road service, which went fairly well. I later checked with the dealer who informed me they needed two parts that they didn't stock and it was going to take FIVE days to get them! Through my extended warranty I was eligible for a loaner, but why can't DC have hub warehouses where they can overnight parts to dealers. Wouldn't that be cheaper then covering five days of a rental car even at discounted rates, not to mention leave your customers with a better feeling about your company? Bean counters, wake up!
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