Yeah, what Kirby said. Dealership service dept are a profit center for which the service manager answers to the GM or owner of the dealership. Service depts are so busy it is more profitable to find a way to turn away warranty work and do a full retail job. The "your modification caused the problem" has been a familiar refrain in service departments for as long as I can remember, even if it is totally unrelated. Then it is up to the consumer to persue it. Just try to get to even a district rep though, Next to impossible. Your only recourse it then small claims and the dealership knows that a good percentage of the complaining customers will never take it that far because then they need other professional opinions contradicting what the dealership said. It is just really stacked against us.
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 '03 Inferno Red GT, 5 speed, STAGE 1, Mopar BOV, Plastic Intake, Modified Upper and Lower Airbox, Custom Airbox-to-turbo pipe, Borla dual exhaust, Maddog Short Shifter, Drilled/Slotter Rotors, Ceramic Pads, chrome wheels, chrome door spears, AMP chrome fuel door, PT Cruiser 3rd light diffuser, H&R Springs, Rear Sway Bar added, MGW chrome door lock pulls, Blane's hood struts, Custom license plate mount, some interior dress up stuff...more to come
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