Trying a different approach now... Here is what is going out to DCX online customer assistance email address. I will post their response (if I receive any).
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I am trying to get my dealership to repsond to a TSB:
TSB# 18-029-03
Date: August 8, 2003
SUBJECT: Slight Engine Mis-Fire Above 5200 rpm
OVERVIEW: This bulletin involves replacing the Powertrain Control Module (PCM).
MODELS: 2003 (PT) Chrysler PT Cruiser
NOTE: This bulletin applies to vehicles built prior to January 22, 2003 (MDH0122xx) equipped with a 2.4L Turbo engine and manual transmission or prior to March 18, 2003 (MDH 0318xx) for vehicles equipped with a 2.4L Turbo engine and automatic transmission.
SYMPTOM/CONDITION: Vehicle operator may describe a random or slight engine mis-fire when operating vehicle above 5200 rpm. There will be no DTC logged in the PCM. If there are DTCs present additional diagnosis should be done to determine the problem. This condition is caused by a internal hardware issue in the PCM.
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My VIN number and MDH confirm my car to fall in the range of the TSB. It is a Random problem; one that has been documented across the US and Canada for over a year now.
My dealer has a policy of charging for any service time that does not produce a failure.
Again I refer back to the TSB; the part about Random and no DTCs. The TSB states: If there ARE DTCs present ADDITIONAL diagnosis should be done to determine the problem.
Is there any way for the customer to get resolution of this problem without having to pay for the dealer to duplicate findings that have resulted from a year's effort across the nation that have already resulted in this TSB?
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