i don't know how they get a "5 star" rating but i was told that the complaint i put in about the dealership that i bought my car from because of the troubles i had and the way they treated me would loose there 5 star rating if my car was "not fixable" guess what it wasn't and from what i have heard they loose there 5 star rating for one year?? not sure but this is what i was told buy a chrysler rep
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