macster: I have worked in a GM & DC dealership in the parts department. I know for a fact that IF a customer is pi$$ed
about something, the vehicle will be worked on, but not to happily. IF a customer was sane and didn't get excited or threatening they would do everything to make them happy
even loaning them a vehicle.
My advise: KEEP COOL[|)] when dealing with the dealership, HAPPY customers are like money in the bank. Good referals = Good HAPPY custoners
