[macster]

quote:Originally posted by Hooligan

macster: I have worked in a GM & DC dealership in the parts department. I know for a fact that IF a customer is pi$$ed about something, the vehicle will be worked on, but not to happily. IF a customer was sane and didn't get excited or threatening they would do everything to make them happy even loaning them a vehicle.

My advise: KEEP COOL[|)] when dealing with the dealership, HAPPY customers are like money in the bank. Good referals = Good HAPPY custoners

You are correct, in my case they offered me a vehicle (free) and I told them that they had nothing that could compare with my 97 Plymouth Voyager base model and we all had a good laugh. But seriously I could tell that they were really trying to fix it, so I didn't have any problems at all working with them.

macster