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Old 06 May 2004, 02:47 pm
Cal Cruzer Cal Cruzer is offline
Senior Cruiser
 
Join Date: Jan 2003
Location: Huntington Beach, CA, USA.
Posts: 1,558
Default Tried a new dealership yesterday

After the nightmare relationship I had with the Tuttle-Click dealership (where I actually bougth the car) in Tustin CA in the past, I was ready to swear off of dealerships altogether, but they are a neccesary evil for some things like warranty. I finally got motivated to try another and went to the one in Costa Mesa. Man! They didn't give me a hard time on one item. They are replacing the PCM, getting me a new chrome wheel, replacing the shifter boot and actually had my car ready when I went back in the PM instead of telling me they needed to keep it over night. I left a message for my service writer PJ and he acutally called me back within about 10 minutes. The Tuttle-Click dealership would never even bother to call at all.

My only bitch is that I warned them that my car had been lowered and I wanted a notation for the techs and lot boys to be carefull. Well they ran the nose into something and scratched the paint. It's just that I am so happy to actually get warranty work done on my car without a hassle that I am not going to say anything about it. I am hoping that it can be buffed out by someone when I get it detailed next time. I WILL insist on some kind of notification for the techs next time though. I have to take it back in next week when the parts get there.

I had oringinally taking it in for a CEL code P0325 (knock sensor) but after it had been on for 2 days of course it wasn't there when I went in. Just the stored code, so there really wasn't much they could do.

I will see how it goes when I go back.
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