quicksilverdon is correct. I've read many threads concerning the lack of customer support from CC. Good luck and I hope you are able to get in touch with them. My next step would be to right them a letter, maybe they will reply to that. I'd also give the insurance company a copy of my receipt and a link to CC's web page for price checking.
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2002 Inferno Red PT Limited
Photos and more at: http://www.randgraphics.org/PT_Cruiser/demos/index.htm
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