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Old 18 Jun 2004, 01:21 pm
snakepitt1 snakepitt1 is offline
Young Cruiser
 
Join Date: Jan 2004
Location: Bessemer, AL, USA.
Posts: 85
Default Screamin Demon Coil and Howell Automotive

All,
I purchased a screamin demon coil from Howell Automotive. It failed. The secondary coil failed shuting down 2 cylinders. I was stranded 135 miles from home. I was forced to buy a stock coil from the dealership. When I informed Howell of this, they told me that installing a stock coil instead of waiting for days for a replacement was my choice. Since there was no invoice in the box from Howell, I was forced to contact the manufacturer, Performance Distributors. They indicated I should send it to them for analysis. Now Howell Automotive will not refund my money, nor will they send me a replacement. They insist that I now pay for shipping from Performance Distributors to my home then to them. I have copies of my credit card statement which they also want. They insist that I did not buy it from them, even though I have proof that I did.
I would recommend HIGHLY, avoiding Howell Automotive. Unles you just like poor customer service and throwing your money away.

Now for the good news. Performance Distributors in Memphis, (TN 901-396-5782 Brian) stepped up and agreed to send me a new replacement coil, AND they are testing the faulty coil to ensure that this fluke will never happen again. Performance Distributors is a true class act. They stand behind all their products, and are HIGHLY RECOMMENDED as a supplier of PT Cruiser parts.
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