TSB 18-029-03 - the dealer won't fix this
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Yeah, I feel like I am pounding my head against the wall trying to get my dealer to perform TSB 1802903 "Slight Engine Mis-Fire Above 5200 rpm".
They say they can't recreate the problem in the TSB, I say that's because it's INTERMITTENT, just like the bulletin says. But my main issue with them is the last line of the service bulletin that says that they are NOT required to recreate the problem, I just have to tell them about it and they'll do the warranty service. Is there no such thing as a warranty with Chrysler?
I've called the Chrysler home office 3 times and brought the car to two different dealers twice. All occasions I was refused the service. Does anyone know what else I can do before I go ahead and file a lawsuit against these hardheads? Here's a copy of the TSB, pay particular attention to the "DIAGNOSIS" paragraph:
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NUMBER: 18-029-03
GROUP: Vehicle Performance
DATE: August 8, 2003
SUBJECT:
Slight Engine Mis-Fire Above 5200 rpm
OVERVIEW:
This bulletin involves replacing the Powertrain Control Module (PCM).
MODELS:
2003 (PT) Chrysler PT Cruiser
NOTE :This bulletin applies to vehicles built prior to January 22, 2003 (MDH 0122xx) equipped with a 2.4L Turbo engine and manual transmission or prior to March 18, 2003 (MDH 0318xx) for vehicles equipped with a 2.4L Turbo engine and automatic transmission.
SYMPTOM/CONDITION:
Vehicle operator may describe a random or slight engine mis-fire when operating vehicle above 5200 rpm. There will be no DTC logged in the PCM. If there are DTC's present additional diagnosis should be done to determine the problem. This condition is caused by a internal hardware issue in the PCM.
DIAGNOSIS:
The repair procedure should only be performed if the vehicle operator describes, or the technician experiences, any of the Symptom/Conditions.
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Alternately, if there are any good experiences with service departments in the Boston, MA area, let me know and I can bring the car elsewhere.
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