This is worth sharing because it proves my case in point that the general public needs solid information on car care. Yesterday I received a panic phone call from a man telling me how he was destroying the finish on his black Mercedes. After I calmed him down he told me that while he was waxing the car, and he couldnt get the scratches and swirls out of it. (da) Turns out the more frustrated he got, the more he rubbed the wax into the finish. I was in the middle of doing a car at the time but told him to bring the car in later in the day. He asked if he should remove the wax (I was thinking he meant strip the wax).So I said he didn't have to. When he showed up the wax was all over the car. What must have applied half the bottle of wax over the whole car, AND THEN HE LET IT SIT FOR HOURS, before he attempted to remove it. When I first saw the car (wish I had my camera) the car looked white not black. Looked like he applied it with a putty knife. His wife drove him home and I told him I would take care of his baby, and Id call him later. I dont think anyone has tried detailing a car before with dried wax all over the car, but let me tell you, its a job to get off. Had to solvent bath the car (twice) before I could even start my regular process. Once I got the car prepped, I used my paint cleaner with the Cyclo, then tried some Meguiars hand polish (for kicks since I had some) then finished with my sealant. You will have to take my word for it, the car looked stunning. The owner offered me a $50 tip(which I did not accept) I told him I charge a fair price for what I do, and thats how I work.
In conclusion, my detailing clinics which are spreading now across the country like wild fire are the key to running a successful detail business. In five minutes of education talking to this owner, he knew a little more on how to care for his car.
Here is what this guy needed to know.
1. Dont start with the final phase in detailing as the first step.
2. Never over apply wax, the best wax job is paper thin
3. Dont let wax sit on the car (oppose to a sealant, which needs to sit)
4. Remember that by waxing you wont remove paint imperfections
5. If you are not sure of what to do (attend a Perfect Auto Finish detailing class)
I had to add that one! Gary
