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Old 04 Nov 2004, 06:48 pm
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gonzomania gonzomania is offline
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Join Date: Nov 2003
Location: Delran, NJ, USA.
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Default Had tape marks on bumpers fixed

I just picked up my 03 cruiser. I originally had taken the car in around August. They ordered front and rear bumpers had them painted and were ready to install. Service writer saw front bumper was scratched and sent it back. 2 months went by and I called to ask what the problem was on the new bumper. The manager said that Chrysler came out with a TSB on the bumpers. That meant the plan had changed, I said I didn't care just wanted the tape marks removed. He said no problem. Took car in on Monday, appointment was Tuesday, but wanted them to have car and lock inside yard. I was called 12 noon Thursday and picked up car. The fix was done as per the TSB. Just telling everyone my dealer has taken care of me on this, with no questions asked . They appologized for the delay but said they were waiting to staighten out what they had started to do and what they were supposed to do now. I'm really satisfied .
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