[SRG]

Last May we bought my wife's 03 Touring edition from a Dodge dealer (who also owns a Chrysler dealership). The car is great, and it looks good sitting next to my bright silver limited edition.

We discovered recently that 2 bars in the rear window defroster don't work. The service tech said that the window would have to be replaced. We set up an appointment with an auto glass installer, to do the work right at the dealership.

While installing the new window, the installer found that the hole in the glass for the rear wiper arm was 1 1/16 inch in diameter. The hole in the new glass was only 15/16 inch in diameter. There was no way he could install the new glass. Both the parts department and the auto glass company could only find one part number for the window, and that was the part they had.

Anyone know anything about this? The service department is "researching" the problem, but I haven't heard anything in days. They put the old glass back in, but that doesn't fix the problem.

Any info appreciated.

SRG