Quote:
quote:Originally posted by Grouch
Actually the dealer is right if your Cruiser is over 12 months or 12,000 mile it would not be covered.But they are stupid by not taking care of it under what is called Goodwill. A little fund that dealers use for things that are close to being in warranty.
Most people are shocked to find what they think is a bumper to bumper warranty doesn't cover quite a few things like Body, paint brakes to name a few are covered 12/12 and that's it. If you really read your owners manual you'll be shocked to find what isn't covered but Chrysler wants you to think EVERYTHING is covered but never has been and never will be.
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The waranty that you are talking is for the cars with the 3 year/30,000 mile waranty. I have the 7/70 waranty and the booklet is very specific and clear
I am using the 2003 Waranty information booklet, July 2002 edition.
Paragraph 2.1.A. "There is no list of covered parts since the only exception is tires."
Paragraph 2.1.E. "The basic Waranty lasts for 36 months from the date it begins or for 36,000 miles on the odometer." "But the following items are covered only for 12 months or for 12,000 miles on the odometer."
"Brakes"
"Wiper Blades"
"Clutch Disks and"
"Windshield and Rear window"
To the best of my knowledge the tailight is covered under the basic waranty unless there is another thing in this booklet that says otherwise...
I don't think there is any goodwill in this issue. I requested them to put the denial in writing and he informed me that they can't do that... in the service reciept it just says that the repaired was not performed. no explanation at all...
Ian