Does anybody work there?

[sabishop]

I have a side exit exhaust from California Cruisers on my GT and it had a very nasty run in with the local car wash - long story - and the car wash guy's insurance company wants an estimate of replacement parts.The trouble is their toll free phone number doesn't work from Canada and their e-mail address just bounces everything I send. Finally, I think I connected through my fax machine but nobody seems to want to respond.[xx(]The kit, exhaust and fibreglass rocker covers, lists for $900.00 (USD). I need a written estimate of the cost of these parts and shipping. Once I get the estimate then the insurance company can get their wheels turning and I can get a cheque (maybe, you know insurance companies)and then I can buy replacement parts. Don't these guys want to sell their stuff?[:I]

Anyway, if anybody knows if this company still exists can they forward me a direct phone number that I can call from Canada?

[quicksilverdon]

Sorry, have not heard good things about California Cruisers' customer service. There have been other threads on forums of unsatisfied folks.[:I]

[IRPT]

quicksilverdon is correct. I've read many threads concerning the lack of customer support from CC. Good luck and I hope you are able to get in touch with them. My next step would be to right them a letter, maybe they will reply to that. I'd also give the insurance company a copy of my receipt and a link to CC's web page for price checking.

[sakigt]

Email me the part numbers you need and a fax number they can fax it to along with their number and Ill try then here from Florida

[Punch]

sabi, you do realize any claim through insurance is really not worth it, its going to raise your rates down the road....

[Moondoggie]

Will forward this all on to California Cruisers.. I have side pipes of theirs too.. You may have caught them at a bad time.. They had Semma and then the Block Party back to back and are now just catching up. Plus they had to finish my car! PS.. I have put in a call to them also..No Promises ! Just trying to help!


Moondoggie!

[sakigt]

quote:Originally posted by Punch

sabi, you do realize any claim through insurance is really not worth it, its going to raise your rates down the road....

Reread the post and try again

[Moondoggie]

quote:Originally posted by sabishop

I need a written estimate of the cost of these parts and shipping.

Got an Email from California Cruisers! They have tried to call you today! Voice mail is what they are getting! They have your parts in stock and will keep trying to contact you.. I sent you an email with direct line to them and my number and email.. Hope this fixes it..

Moondoggie!

[IRPT]

quote:Originally posted by Moondoggie

Got an Email from California Cruisers! They have tried to call you today! Voice mail is what they are getting! They have your parts in stock and will keep trying to contact you.. I sent you an email with direct line to them and my number and email.. Hope this fixes it..

Moondoggie!

Now this is what makes this forum so cool, one PT'er helping another!

Way to go Moondoggie. [^]

[Herschel]

Hey Moondoggie-I could sure use a hood like you
have too. How hard was it to fit? Any surprises?
Your car is turbocharged too, right? Does it run cooler-vent out the hot air?