help

[notadodge]

Hey What is the name of the dealership that your dealing with I think this is load of crap that you dont get a loaner car when it is an extended problem like this. I have dealt with the same dealer for the last 20 years and have never bought a extended service plan I dont generally keep cars past 36 thousand so I dont need them.. I have gotten a loaner any time my car was laid up over 2 days I think you need to talk to your sales man and explain that if he wants you bussiness in 2 years at trade off time he better have a talk with the service manager

My cruiser is an older car I bought second hand from private party so there was no option of service plan but it is not my everyday driver

[performa]

I disagree on extended warranties, you dealer should have "come to the plate" and offered you a loaner. Was this the same dealer you purchased the vehicle from? As far as extended warranties, dealerships offer companies with fleets what is called a "good will" or "policy adjust" warranty. When negotiating a new car purchase always ask the dealer policy on warranty and loaners. Go a step further and get something in writing up front- even a free "extended" warranty is possible. The individual dealers make there own policy when it comes to extended coverage. The fact is the extended warranty is a business in itself, your dealer makes more money on the financing and "extras" in the finance office when closing then they do on the car it's self.

More information on extended warranties at Performancejeepchrysler.com