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Great Customer Service

 
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Old 31 Jul 2008, 02:22 pm
Regular Cruiser
 
Join Date: May 2008
Location: Washington State
Posts: 176
Thumbs up Great Customer Service

That is correct - Great Customer Service!

I recently purchased items from Cruiser Motor Sports on line. The items were shipped in a most timely manner and arrived in good fashion.

The fittment of the items was not as I anticipated nor desired.

I made a quick call to the 1-800 number listed on their website and had a plesant conservation with the gentleman--we discussed my issues and he advised a different placement of the items--again I was not pleased.

Second call--if the items are in saleable condition--pop them in the post and a full refund will be forth coming after they arrive.

Now I ask you: What is wrong this type of service? Not a thing!

Be assured that when price is not a major issue, or even when it is--Cruiser Motor Sports is going to be my first choice based on this experience.
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Old 31 Jul 2008, 02:41 pm
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Join Date: Sep 2001
Posts: 27,744
Default Re: Great Customer Service

Thanks. Good to know there's another PT parts dealer that gives great service. Maggie at Race & Street does it also.
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