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Service Records on Chrysler.com... mine says water pump......

 
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Old 28 Feb 2012, 09:03 am
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Default Service Records on Chrysler.com... mine says water pump......

i was playing around and found out that on Chrysler.com when u register your car it offers you a list of dealer service records, mine list at 68,000 miles a water pump... would the dealer ever change the water pump and not replace the timing belt? i just got the car it has 123,000 miles and i know it needs to be changed... that is unless it was changed right at 70k then i would have 50k left till it needed a belt... i called the dealer to ask them and they told me that it was personal information they cant tell mee... what is your thoughts? anyway to find this out?
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Old 28 Feb 2012, 11:43 am
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Default Re: Service Records on Chrysler.com... mine says water pump......

Like "CARFAX", the ONLY information on those lists are what was done at a dealer or some shop that reports to them. 90% of the work done on my car and millions of others wasn't done where it would be reported.
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Old 28 Feb 2012, 01:03 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

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Originally Posted by CREWZIN View Post
Like "CARFAX", the ONLY information on those lists are what was done at a dealer or some shop that reports to them. 90% of the work done on my car and millions of others wasn't done where it would be reported.
i just wish when i called the dealer they would look it up and be like okay here is the list of parts that was replaced on that invoice... i dont want to know who owned the car before me
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Old 28 Feb 2012, 02:00 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

Quote:
Originally Posted by Koch View Post
i was playing around and found out that on Chrysler.com when u register your car it offers you a list of dealer service records, mine list at 68,000 miles a water pump... would the dealer ever change the water pump and not replace the timing belt? i just got the car it has 123,000 miles and i know it needs to be changed... that is unless it was changed right at 70k then i would have 50k left till it needed a belt... i called the dealer to ask them and they told me that it was personal information they cant tell mee... what is your thoughts? anyway to find this out?
If it says the water pump why would you assume the timing belt was changed?
I get that the water pump is changed when the timing belt is replaced, but the report doesnt even mention anything other than water pump.

Perhaps the water pump was just leaking.

You can easily track down who the owner was, its not that hard.

The dealer has to protect owners privacy, they are a business.
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Old 28 Feb 2012, 03:18 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

Ive tried very hard to find out who mypts prev owners were. I got from the place I bought it to the auction house, then to the dealership who sold it at the auction but they wont help me from there.

I seriously wish I knew...
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Old 28 Feb 2012, 03:23 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

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Ive tried very hard to find out who mypts prev owners were. I got from the place I bought it to the auction house, then to the dealership who sold it at the auction but they wont help me from there.

I seriously wish I knew...
i really dont care who owned mine lol.. just trying to find out info on the work thats been done on it, as you can see there is alot of dealer history for it
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Old 28 Feb 2012, 03:24 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

The chrysler dealer was no help to me either. If I had a friend who worked at a chrysler dealership they could pull it up
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Old 28 Feb 2012, 03:31 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

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Originally Posted by Dill View Post
The chrysler dealer was no help to me either. If I had a friend who worked at a chrysler dealership they could pull it up
can any dealer pull up the info? or is it just the dealer that done the work? i called the Chrysler HQ and they only told me what i could find on chrysler.com said thats all they could find on it
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Old 28 Feb 2012, 03:41 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

I was under the impression that they could all atleast pull it up and see which dealership the pt was first sold to and who first titled it.
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Old 28 Feb 2012, 08:18 pm
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Default Re: Service Records on Chrysler.com... mine says water pump......

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Originally Posted by Koch View Post
i really dont care who owned mine lol.. just trying to find out info on the work thats been done on it, as you can see there is alot of dealer history for it
I too was in the the same situation, I could not find any kind of service records what so ever. I opted to just change the belt along with all of the other things that should have been done while I was in there so I knew it was good. As it turns out it was the original belt on it, good thing I did it. Purchased Mater with 116k and had 121k when I changed it, I consider myself lucky it did not brake.

Let us know how it turns out. Good luck.
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