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Aaaaand, my PT got scratched today.

 
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Old 30 Sep 2015, 04:40 pm
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Default Aaaaand, my PT got scratched today.

So, some of you know that my car got hit on Labor day. The person who hit me left their number. Took car to the body shop, all damage was paid for by her insurance company. Took a couple of weeks. Got the car back last week Wednesday or Thursday with some issues, but all in all, it was back home.

Today, Time Warner comes to the house to install cable. I think nothing of it. I just go outside (5:30pm) to get some fresh air and notice a huge scratch on the driver's side passenger door, almost as if it was keyed. This is one of the two doors that was repaired/painted last week, so I know the scratch is new and fresh.
All I can say if F#&#)%&#%)&)%CK!!!!!!
Called Time Warner. They opened a claim and calling me tomorrow to send out someone to see it.

I can't seem to catch a break with this car. I rarely put a lot of stock in material possessions. This is one of the few things I "own" that I actually want to baby, and make better. It seems that I'm paying the price for that.
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Old 30 Sep 2015, 04:56 pm
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Default Re: Aaaaand, my PT got scratched today.

Sorry to hear about your latest misfortune. Of course, the cable company insurance will claim that it was prior damage, especially since yours is an older vehicle. But the best thing you got going for you is the receipt from the body shop that should show that the door was recently painted. Of course, I presume there were no witnesses, so the burden will still be on you to prove that the cable tech did the damage. Good luck.
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Last edited by rckstein; 30 Sep 2015 at 06:12 pm.
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Old 30 Sep 2015, 05:35 pm
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Default Re: Aaaaand, my PT got scratched today.

It's the silver paint. Trust me, I was a contractor with Airborne Express for 13 years and all of my vans had to be painted silver. I got hit in every one of them. I had a Dodge Ram 1500 that got run into 7 frigging times in 4 years. I kept accusing the guy at the body shop of painting a bulls eye into the paint that everyone except me could see. In the 13 years I contracted, I had 6 delivery vehicles and was involved in 11 accidents, of which NONE were my fault. I had one lady come all the way from Louisville, KY to Nashville, just to run a red light and hit the front of my Dodge Ram. I told her it was going to be an expensive trip for her, and it was! Maybe you should have your PT repainted a nice B5 blue color!.
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Old 30 Sep 2015, 05:42 pm
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Default Re: Aaaaand, my PT got scratched today.

I feel like I've been kicked in the gut.

I'm ready to put my fists through something out of frustration.

It's been parked in the driveway for days. It's not even safe there.
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Old 30 Sep 2015, 05:47 pm
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Default Re: Aaaaand, my PT got scratched today.

I'm inclined to agree with rckstein. I don't think it'll be too much trouble. I had an idiot cable installer bust a hole in my ceiling when I first moved here and Direct TV opened a claim and paid me. It took a month, but they paid me and I fixed it myself and pocketed the rest.
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Old 05 Oct 2015, 04:34 pm
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Default Re: Aaaaand, my PT got scratched today.

I'm getting the runaround from Time Warner.

Called them on Sept 30. They told me I'd get a call Oct 1, between 9am-7pm
I called them at 6pm Oct 1 to verify, they said I'd get a call in 40 minutes. No call.

Oct 2 I call them, explain the situation. They say that it would actually take 48-72 hours, so I'd get a call on Sat, Oct 3, or Sun Oct 4. No call.

I call them this morning (Monday, Oct 5). The cust. serv. rep says it will take 7 days to call me.

I keep calm but tell her in no uncertain terms that that answer is completely unacceptable and that she should put me in touch with a supervisor immediately.

The supervisor admitted that the claim was entered incorrectly from the get-go. She apologized and set it up that I'll get a call in 2 to 3 days. I have her name and ID# so that if I don't get contacted I can speak with her directly.

Let's see what happens.
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Old 05 Oct 2015, 05:33 pm
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Default Re: Aaaaand, my PT got scratched today.

Reminds me of a song. Ever hear "Run Around Sue"?
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Last edited by chuzz; 05 Oct 2015 at 10:20 pm.
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Old 05 Oct 2015, 06:29 pm
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Default Re: Aaaaand, my PT got scratched today.

Quote:
Originally Posted by chuzz View Post
Reminds me of a song. Every hear "Run Around Sue"?
100%

I actually told them that I was tired of getting the run around.
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Old 05 Oct 2015, 06:43 pm
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Default Re: Aaaaand, my PT got scratched today.

If I were you, I would just go back to the shop where it was just recently painted and get a written estimate on what it will cost to have it redone, then you'll be that much ahead when someone finally does get to you.
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Old 05 Oct 2015, 08:23 pm
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Default Re: Aaaaand, my PT got scratched today.

Quote:
Originally Posted by rckstein View Post
If I were you, I would just go back to the shop where it was just recently painted and get a written estimate on what it will cost to have it redone, then you'll be that much ahead when someone finally does get to you.
That's a great idea. Thanks
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