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DiabloSport - Great Folks!

 
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Old 22 Aug 2016, 06:06 pm
Handy_Cruiser's Avatar
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Default DiabloSport - Great Folks!

Today I got my Trinity back from DiabloSport. A couple of weeks ago, I found that it just quit working. And though I didn't buy it new, DiabloSport still replaced it with a tested/refurbished unit for $99.

Considering these are around $500 new, this was a great deal and definitely makes me want to do business again with these great folks.

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Old 22 Aug 2016, 08:11 pm
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Default Re: DiabloSport - Great Folks!

so, what this means is, can buy it used, and if it breaks it costs $99 to replace it ?
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Old 22 Aug 2016, 10:28 pm
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Default Re: DiabloSport - Great Folks!

Quote:
Originally Posted by _PTGT03 View Post
so, what this means is, can buy it used, and if it breaks it costs $99 to replace it ?
Well, I figure they wouldn't have replaced it if it had been abused. I imagine that the problem was some type of electronic failure. Plus, I paid about $175 earlier to have it unlocked after I bought it. So the registration has already been transferred to my name.

The point is that if you buy one of these, DiabloSport appears to be committed to keep it working for you for a very reasonable fee. Most little gizmos have nothing like that going for them.
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Old 23 Aug 2016, 10:06 am
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Default Re: DiabloSport - Great Folks!

The fee is a standard charge from them offered to anyone that sends a DST to them for repair. It is a customer service that they have offered since the DST and becuase they still support the unit.
Their test was simple to determine the workability...they pushed the on button no activation bad unit. LOL

Glad you got a replacement!
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