CV shaft after hub and bearing replacement?

[2004PTGT]

Hi guys, first time poster here.

I just got my front bearing and hub replaced on my 04 PT GT w/ 41k. After I got it back from the dealer, the PT drives like crap. Above 40+ mpg, I can hear the tire thumping like it's out of balance. The steering wheel vibrates so much I can hold it w/ out my hand going numb. So I took it to get the tires rotated and rebalanced but the problem still exist.

The dealer took it back and look at it for 3 hrs, then said I need to have the CV shaft replaced.. even though boots are ok and no leakages anywhere. Anyone have similar or heard of this problem?

Thanks in advance!

[Cartman]

did it act like this before you took it in for hub and bering replacement? usually when a CV joint goes out, you hear it clicking and clanking while turning well before any thumping is heard while normal driving. sometimes technicians get a little carried away and try to cut corners. perhaps they overextended the joint by letting it hang when they removed the knuckle. If the bad shaft was on the same side as the hub replacement, id say that it was damaged during the service and would argue that tot he death.

[2004PTGT]

It only drove like it after they serviced it. I suspect something they did (so does the wife). The only issue I had was the grinding noise turning right when the car was cold. I thought it was just the breaks... but I thought wrong.

The CV joint/boot is covered by 7/70 but there's a $100 deductible...

Anoter job shop said it was the tire being out of round, but Discount tire said my wheel is bent. So do I get new wheels ($500+) or $100 to replace the CV joint?

[Cartman]

well the CV need to be replaced reguardless. as for the rim, Discount has never steered me wrong int he past. you could go back and get a second opinion from another tech. if it needs to be replaced, you could probably find a remanufactured wheel for about half the cost.

[2004PTGT]

Thanks Cartman, I'll have to wait after Christmas to replace the CV joint, then see if the problem still exist. If it does, then I'll be buying new rims.

And if that doesn't solve it, it's time for a new 300C.

[2004PTGT]

Update to my PT... it was in the shop for two weeks. They first had to order the axle half shaft, that took 3-4 days. Then dealer called me back and said they needed to order a new transmission (5 speed) because the shaft was fused onto the trans. At first I was like 'WTF' but since I didn't have to pay for it except my deductible of $100 from the 7/70 warranty, I didn't care.

After two weeks, I got my car back. The wheels started to thump again going over 60mpg, so I decided to get the tires rotated and balanced, again (3rd time over 200 miles).

Problem all fixed... thank goodness. and to think I was about to dump this car.

cliffnote:
1) new axle half shaft
2) new transmission because shaft was fused on
3) car fixed

Hey Cartman, is this a common problem?

[37plymouth]

You need to find a new dealer. What happened was whoever changed the hub pulled on the knuckle with the lower balljoint separated which pulled the c.v. joint out of the cup. this makes for a longer axle. Whoever then jammed the axle back in place with the joint still separated. While jamming, probably bent the wheel and jammed the other end of the axle into the trans output bushing. Then your dealer/ service writer covered their own butt on the trans and axle with the vehicle warranty. Remember that $100 deductible? No warranty claim, you pay no deductible, the dealer should have paid for their tech's mistake, not Chrysler with a bogus warranty claim. Please find someone else to work on your car, you can't afford to trust these guys and neither can Chrysler !!

[2004PTGT]

Thanks 37plymouth... well, here is an interesting story. I drove my PT for a few days after fixing all the stuff I 've mentioned, the problem came back. I didn't drive the PT for awhile since I didn't want to get 'shafted' again by the dealership. I knew the brakes needed replacing as it was grinding.

I took my car to a shop to replace the brakes, when I picked it up and drove it next day to work (I was going directly to dealership to have the other axle shaft replaced) but the problem went away... after replacing front brakes!

So all along, it was the brakes (which was the reason I took it into the dealership the first place). So they charged me almost $2k for all the other work on top of the $100 deductible for the 7/70 warranty stuff, that never needed replacement.

what a crock of sh*t 5 start dealer.